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Shipping & Payment

Orders are processed and shipped within a maximum of 7 working days of purchase online, normally the delivery, if the goods are out of stock in the amount requested by the customer, it takes place the day after the order.
You an e-mail will be sent with the shipping code on the day of shipment. Clients can also follow the path of the package and know the exact day of delivery, in order to be present at home.
In case it was not present at the time of delivery, if the shipment was made by registered notification will be left with which the customer can collect the goods directly to the nearest post office, if the goods are shipped as parcel courier will contact you at the number you left when you register your data. In case of delivery by courier the Bottega d'Arte s.n.c will be contacted the day before the shipment is to inform the package.


The customer with the order agrees to purchase and pay for the ordered goods, as well as Bottega d' 'Art s.n.c. We are committed to the customer to ship the ordered goods on time and to the extent specified by the customer.
Payment for goods can be made by:
* Bank transfer.
The data for the bank transfer are:


La Bottega D 'Arte di Giovanna Bocci & C s.n.c.

Intesa Sanpaolo SPA

IBAN: IT56L0306938282100000003089


* Credit card through the secure payment system PAYPAL.

*recharge our Postepay

The charging PostePay is to perform a refill at the post office or a simple tobacconist
n the paper.
4023600938465244 headed to Giovanna Bocci Via Foligno 20 06083 Bastia Umbra (PG) - tax code BCCGNN82H63A475W
The charging amount to be paid is a very fast system for both the customer and the company that receives the recharge because it is able to verify the payment made in real time.


For shipments made by Ordinary or Priority Mail, La Bottega D'Arte di Giovanna Bocci & C s.n.c.non is absolutely responsible for the possible loss of the package by the postal service.
We guarantee the replacement article risualtasse defective or damaged for our responsibilities. the customer can return the item within 10 days of receipt (in accordance with art. 5 of Legislative Decree no. 185/99), as long as intact and in original packaging, via an ordinary parcel and not burdened in all cases check, addressed to:

La Bottega D'Arte di Giovanna Bocci & C snc 2F 06081 Via San Francesco Assisi, Perugia (Italy)
Shipments with payment on delivery.  The customer of the parcel inside attach the packing slip that received with the goods, or a photocopy, writing the reason for the return and whether they want a refund or replacement. In the latter case, it will specify at least two alternative items for substitution. The shipping costs to return the merchandise to be replaced or refund, will be your responsibility. The shipment of returned products can be made in any medium of your choice. If the customer wants a refund, will La Bottega D'Arte di Giovanna Bocci & C s.n.c. to send the amount payable net of shipping costs, provided the integrity of the merca shipped.
The right of withdrawal may be exercised only if the goods are perfectly intact in its entirety and not used. Therefore, the pack returned must not cause damage to the housing or parts thereof, nor bear signs of tampering. Not liable for any product damage occurring during return shipment of the same. If we receive return items damaged or tampered with, we will not refund the amount paid for the purchase of products.

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La Bottega D'Arte di Giovanna Bocci & C s.n.c.


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